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A person interacting with an Amazon Echo speaker, showcasing Alexa Plus's new voice styles: Brief, Chill, and Sweet for US us

Editorial illustration for Alexa Plus adds Brief, Chill and Sweet voice styles for US users

Alexa+ Launches AI-Powered Voice Assistant Revolution

Alexa Plus adds Brief, Chill and Sweet voice styles for US users

3 min read

Why does this matter now? Amazon’s latest tweak to its voice‑assistant service isn’t about new features or hardware; it’s about tone. For subscribers of Alexa Plus in the United States, the company is rolling out three distinct voice styles—Brief, Chill and Sweet—giving users a choice in how the assistant sounds during everyday interactions.

While the core functionality remains the same, the shift reflects a growing awareness that the way a digital assistant speaks can shape user experience, from quick queries to longer conversations. Here’s the thing: many customers have repeatedly mentioned that the familiar voice and its personality are key reasons they keep coming back to Alexa. By letting users pick a style that feels more concise, relaxed, or friendly, Amazon is betting that a small adjustment in phrasing can make the assistant feel more personal.

The move also hints at a broader trend of customizing AI personas to fit individual preferences. As the press release puts it:

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Three styles -- Brief, Chill, and Sweet -- are available for Alexa Plus users in the US. "Alexa's personality is one of the things customers tell us they love most about Alexa," Amazon said in its press release. "That familiar voice and personality have become a part of so many customers' daily lives, but here's what we've learned from customers since launching Alexa Plus: everyone has their own communication style and preferences, and a truly personal assistant should adapt to match it." The new style presets are Brief, Chill, and Sweet.

Contrary to how much people supposedly "love" Alexa's current base personality, Amazon said the Brief option is being introduced in response to "customer requests for shorter, more direct responses," providing a blunt communication style that "cuts straight to the point with no-nonsense." Chill is described as having a relaxed energy that feels like chatting with a laid-back friend, while Sweet is designed to be "your biggest cheerleader" by providing more enthusiasm and encouragement. As someone who finds overtly bubbly and affable robots annoying, I certainly see the appeal of the Brief personality style. The Sweet option feels like something that would make me want to throw my Echo speakers into the nearest river.

There's clearly a market for people who want their AI assistants to behave like an affectionate companion, however, which has prompted wider concerns about people getting unhealthily attached to the bots. The new Alexa Plus personalities are supported for eight Alexa voice options. You can change the personality styles by saying "Alexa, change your personality style," or heading into the Alexa app and selecting your device > Device Settings > Alexa's Personality Style.

Will these new voice presets change how people interact with Alexa? Amazon says the familiar personality is a key draw, and today’s Brief, Chill and Sweet styles aim to deepen that connection for Alexa Plus subscribers in the United States. The three presets let users choose a concise, relaxed or cheerful tone, giving a degree of customization that was previously unavailable.

Short, sweet, and to the point, the Brief mode promises fewer words; Chill offers a laid‑back cadence; Sweet adds a friendlier, more upbeat flavor. Yet the press release provides no data on how many users will actually switch styles or whether the options will affect satisfaction metrics. It remains unclear whether the added control will translate into measurable engagement gains or simply serve as a novelty feature.

Amazon’s statement that personality “has become a part of so many customers’ daily lives” underscores the brand’s confidence, but the real impact will depend on user adoption patterns that have yet to be observed.

Further Reading

Common Questions Answered

What is Alexa+ and how does it differ from the previous Alexa assistant?

[Reuters.com](https://www.reuters.com/technology/artificial-intelligence/amazon-eyes-new-direction-alexa-with-ai-overhaul-2025-02-26/) reports that Alexa+ is a major overhaul of Amazon's voice assistant, now powered by generative artificial intelligence. The new service can store customer preferences, make reservations, connect to Amazon products, and engage in more natural, contextual conversations with users.

How much does Alexa+ cost for different types of users?

Alexa+ is free for Amazon Prime members, while non-Prime users will be charged $19.99 per month. [Reuters.com](https://www.reuters.com/technology/artificial-intelligence/amazon-eyes-new-direction-alexa-with-ai-overhaul-2025-02-26/) notes that Amazon had previously considered pricing the service at $5 or $10 per month for all users.

What are some of the advanced capabilities of the new Alexa+ assistant?

[Engadget.com](https://www.engadget.com/ai/alexa-is-a-smarter-more-conversational-ai-version-of-amazons-digital-assistant-154349563.html) highlights that Alexa+ can detect tone and mood, respond contextually, and only requires saying 'Alexa' once to maintain a conversation. The assistant can also perform complex tasks like finding specific video scenes, understanding partial song requests, and reasoning about context such as avoiding playing music near a sleeping baby.