Editorial illustration for India's AI Adoption Accelerates as Older Generations Embrace ChatGPT, Says Tech Leader
India's AI Revolution: From Trials to Real-World Impact
Sood says India shifts from superficial AI trials as his mother uses ChatGPT
For years, India's AI promise lived on slides. Now, the proof points to a mother in Noida. Vikhyath Sood sees it.
His mom uses ChatGPT, laughs at its mistakes, and owns it as her tool—a quiet revolution in a living room. Yet this new consumer comfort slams into an old economic wall: hiring a person remains cheaper than building the machine to replace them.
So builders pivot. Some, like Smallest.ai, dive headlong into India's unique noise. Their target is the country's conversational chaos—the mumbled words, the local slang like "Infy" for Infosys, the accents global giants ignore.
Others make a colder calculation. CodeAnt's founders moved to the United States, raised $2 million from Y Combinator, and placed their sales team there. Their admission is blunt.
The primary market is not here.
Sood said that after years of superficial AI experimentation, India has begun to see a real shift.
Sood argues for a patriotic globalism: build for the world, but keep local problems in mind. Jha's strategy is more mercenary. Build where the talent is in Bengaluru; sell where the money is in Silicon Valley.
Both are logical paths from the same starting point. One is an ambition. The other is a business plan.
That tension defines the entire field. The demos are over. The real work has begun, and its ultimate customer—a grandmother in Delhi or a developer in California—will decide what kind of tech power India becomes.
Common Questions Answered
How are older generations in India engaging with AI technologies like ChatGPT?
According to tech leader Sood, older generations are rapidly embracing AI, with even his mother now comfortably using ChatGPT. This trend challenges previous assumptions about technology adoption and generational tech barriers in India.
Why is AI adoption in India surprising given the country's low labor costs?
Despite historically low labor costs that typically discourage technological investment, India is experiencing an unexpected AI revolution. The technology is finding unique pathways into daily life, with consumers across different age groups quickly becoming comfortable with AI tools.
What makes Smallest.ai's approach to AI technology unique for the Indian market?
Smallest.ai is developing core technology specifically designed for India's conversational complexity, recognizing the nuanced communication styles in the country. The company's approach acknowledges local linguistic variations and communication patterns that differ from Western tech models.
Further Reading
- India's AI shift from pilots to performance; 47% of enterprises have multiple AI use cases live in production: EY-CII report — EY
- Microsoft invests US$17.5 billion in India to drive AI diffusion at population scale — Microsoft News
- Previewing India's AI Impact Summit with MeitY Secretary S. Krishnan — CSIS
- AI adoption improving public service delivery and governance: Report — The Economic Times