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OpenAI expands data residency, letting 1M+ business users choose regional storage

2 min read

OpenAI is taking a step that many enterprise tech leaders have been asking for: the option to keep their data inside specific geographic borders. As companies scale AI‑driven workflows, compliance teams are pressed to prove that sensitive information isn’t crossing jurisdictions with stricter privacy rules. The move comes at a time when regulators in Europe, Asia and the United States are tightening data‑protection standards, making regional storage a practical necessity rather than a nice‑to‑have feature.

While the capability itself is technically straightforward, the business implications are anything but. It means that firms can align their AI usage with internal policies and external mandates without building custom infrastructure. For OpenAI, offering this flexibility also signals confidence that its platform can support a broader range of corporate use cases.

The announcement, posted on the company’s blog, underscores how the provider is adapting its services to meet the evolving legal landscape that its growing customer base faces.

"With over 1 million business customers around the world directly using OpenAI, we have expanded where we offer data residency -- allowing business customers to store data in certain regions, helping organizations meet local regulatory and data protection requirements," the company said in its blog.

"With over 1 million business customers around the world directly using OpenAI, we have expanded where we offer data residency -- allowing business customers to store data in certain regions, helping organizations meet local regulatory and data protection requirements," the company said in its blog post. However, enterprises must also understand that if they are using a connector or integration within ChatGPT, those applications have different data residency rules. When OpenAI launched company knowledge for ChatGPT, it warned users that depending on the connector they use, data residency may be limited to the U.S.

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OpenAI now offers data residency options for ChatGPT and its API, letting enterprises keep information within chosen regions. Over a million business customers can, in theory, store and process data closer to their operations, a step that the company says eases compliance with local regulations. The move addresses a compliance obstacle that many global firms cited as a barrier to scaling ChatGPT usage.

Yet, the announcement doesn't detail which specific regions are now supported, nor how data‑flow controls will be enforced across borders. It also leaves open whether the new residency framework will integrate with existing enterprise governance tools. For organizations that must obey strict data‑protection laws, the option could be significant, but the practical impact remains to be measured.

OpenAI’s blog emphasizes the intent to help customers meet regulatory requirements, but concrete metrics on adoption or performance are absent. As enterprises evaluate the feature, its real‑world effectiveness and any unforeseen limitations will become clearer.

Further Reading

Common Questions Answered

What new capability has OpenAI added for its over 1 million business customers regarding data residency?

OpenAI now allows those customers to store their ChatGPT and API data in specific geographic regions. This regional storage helps organizations meet local regulatory and data‑protection requirements.

How does the new data residency option impact compliance for enterprises using ChatGPT?

By keeping information within chosen regions, enterprises can more easily prove that sensitive data does not cross borders with stricter privacy rules. This eases compliance with tightening regulations in Europe, Asia, and the United States.

Are there any limitations mentioned for connectors or integrations within ChatGPT under the new data residency rules?

Yes, the announcement notes that connectors or integrations may follow different data residency rules than the core ChatGPT service. As a result, those add‑ons might not automatically benefit from the regional storage guarantees.

Which specific regions are currently supported by OpenAI’s data residency offering?

The article does not detail the exact regions that are now supported. OpenAI has announced the capability without providing a list of eligible geographic locations.