Editorial illustration for OpenAI activates default marketing cookies for free ChatGPT users
OpenAI activates default marketing cookies for free...
OpenAI activates default marketing cookies for free ChatGPT users
OpenAI has quietly shifted how it handles data for the millions of people who use its free ChatGPT interface. The company’s latest terms now turn on marketing‑related cookies by default, a move that contrasts with earlier versions of its privacy policy, which kept such tracking optional. WIRED’s recent side‑by‑side comparison highlights the subtle but meaningful change: identifiers that were once only collected with explicit consent are now gathered automatically unless users disable them in their settings.
While the rollout affects only non‑paying accounts, the implications ripple through how OpenAI can tailor promotions and gauge their reach. The update also promises an opt‑out mechanism, but the default state means most users will be tracked from the moment they log in. Below, OpenAI explains the rationale behind the tweak and how it plans to balance marketing relevance with user control.
**Quote:** “To make OpenAI marketing efforts more relevant and measure their effectiveness, we may share limited identifiers, such as cookie IDs or device IDs, and users can opt out at any time in settings.”
On Thursday, OpenAI sent an email to users laying out major changes to the AI company’s privacy policy in the US. “We’ll now use cookies to promote OpenAI products and services on other websites,” reads the email sent on April 30. “This does not impact your conversations in ChatGPT.
Your conversations with ChatGPT are private and are not shared with marketing partners.” Cookies store information in users’ browsers as they explore the web. Chats with the bot aren’t shared with third parties. Even so, details OpenAI collects as users interact with its services may soon be used to market those same services, like ChatGPT, outside the platform.
This appears to be targeted at converting free users (WIRED found that marketing settings were “on” by default) and seeing how effective its ads are at conversions.
OpenAI has begun placing marketing cookies on the browsers of free ChatGPT users by default. The change arrived via an email on April 30, which explains that the new policy will let the company promote its products on other sites. Conversations themselves stay private, the notice assures, and are not handed to marketing partners.
Yet the company may share limited identifiers—cookie IDs or device IDs—to make ads more relevant and to measure effectiveness. Users can opt out at any time through the settings menu. How this shift will affect user experience remains unclear.
The email does not detail how long identifiers are retained or what third‑party networks receive them. Critics may question whether the opt‑out process is straightforward enough for casual users. OpenAI’s statement emphasizes relevance, but the trade‑off between targeted ads and privacy has not been fully quantified.
As the policy rolls out, observers will be watching for any unintended consequences. Future audits could clarify the scope of data sharing.
Further Reading
- ChatGPT Cookies Explained: What They Are and Why OpenAI Uses Them - CookieYes
- What They Are, How They Work, and Compliance Risks - Cookie Script
- Ads in ChatGPT - OpenAI Help
- Cookie policy - OpenAI