Editorial illustration for LG TV Users Notified Microsoft Copilot Support Is Ending
Microsoft Ends Copilot Support on LG Smart TVs
LG TV Users Notified Microsoft Copilot Support Is Ending
Microsoft is shutting down Copilot on smart TVs, and the way owners found out says a lot about how this rollout went. LG TV users started seeing an on-screen notification this week announcing the end of Copilot support, first spotted by Windows Central's Zac Bowden on his own webOS set. No press release, no joint statement from LG, Samsung, or Microsoft. Just a pop-up telling people a feature they may or may not have asked for is going away.
The timing stings a bit. LG and Samsung both touted Copilot integration at CES 2025, less than two years ago, as a selling point for their newest TVs. Now Microsoft has decided to pull support entirely, across all TV brands, sometime in 2026, with the exact date left vague and "subject to Microsoft's timeline," according to the notification.
This isn't the first time Copilot on LG TVs caused friction. Last December, LG added an unremovable Copilot shortcut to webOS sets, sparking enough complaints that the company eventually let users delete it. The notification now circulating lays out what happens next.
Why this matters
This is a small story with a bigger pattern underneath it. Microsoft struck a splashy deal at CES 2025 to put Copilot on LG and Samsung TVs, and less than two years later it's walking away, with users finding out through a pop-up notification rather than a press release from any of the three companies involved. For anyone building on top of a platform partner's AI assistant, that's the real lesson: these smart-home and smart-TV integrations are often marketing moments first and product commitments second.
If Microsoft will quietly sunset Copilot on hardware it co-announced at a major trade show, it's worth asking how durable any "AI assistant built into X" partnership actually is. Developers and founders chasing distribution through TV makers, car manufacturers, or appliance brands should treat these announcements as pilots, not platforms, until proven otherwise. And the communication failure here, no announcement, just a vanishing feature, is its own warning about how little accountability exists when AI features get cut from consumer hardware.
Common Questions Answered
When did Microsoft announce Copilot support for LG and Samsung smart TVs?
Microsoft announced Copilot support for LG and Samsung smart TVs at CES 2025, touting it as a major feature for their latest smart TV models. However, the company is now ending support for the AI assistant on all TVs less than two years after that initial announcement.
How did LG TV users find out that Microsoft Copilot support was ending?
LG TV users discovered the end of Copilot support through an on-screen notification pop-up that appeared on their webOS sets this week. Microsoft did not issue a press release or joint statement with LG and Samsung to announce the shutdown, leaving users to learn about the feature discontinuation through the TV notification alone.
What does the Copilot shutdown on smart TVs reveal about platform partnerships?
The abrupt ending of Copilot on smart TVs demonstrates that smart-home and smart-TV integrations are often marketing moments first and may lack long-term commitment from the companies involved. For developers and partners building on top of platform AI assistants, this situation serves as a cautionary lesson about the risks of relying on such partnerships.
Which TV manufacturers were included in the original Microsoft Copilot smart TV partnership?
LG and Samsung were the two major TV manufacturers that partnered with Microsoft to include Copilot support on their latest smart TV models announced at CES 2025. Both companies jointly promoted the AI assistant feature as a significant addition to their smart TV offerings.
Further Reading
- Microsoft is ending Copilot support on smart TVs - The Verge
- LG TVs to Remove Copilot App After Complaints - PCMag
- Microsoft is killing Copilot on all smart TVs after backlash and strategy shift – LG confirms support will end before 2027 - Windows Central
- Copilot va bientôt disparaître des TV connectées, l’IA de Microsoft a d’autres priorités - Frandroid
- Microsoft is killing off Copilot on smart TVs - Neowin