Infosys launches AI-first model with Agentic Foundry and EdgeVerve AI Next
When Infosys rolled out its new “AI-first” suite, I was surprised to see it aimed at the dozens of global capability centers it works with. The Indian firm has been tweaking its consulting and delivery model for years, yet this is the first time it’s lumped three home-grown tools under one banner. It feels more like a move from ad-hoc pilots to a production-grade approach. Finance, manufacturing and telecom clients are already asking for AI that can be deployed quickly and run at scale, and Infosys seems to be answering that call with a single stack that could stick around from the idea stage all the way through operations.
The bundle pulls together Agentic Foundry for building and scaling reliable AI agents, EdgeVerve AI Next as a unified platform for applied and agentic AI at enterprise scale, and Topaz to weave AI-first services into the GCC lifecycle. Infosys says the three pieces should mesh into a coherent path for creating, scaling and running AI agents across enterprise workloads.
The offering integrates Infosys Agentic Foundry for building and scaling reliable production-grade AI agents, EdgeVerve AI Next as the unified platform for applied and agentic AI at enterprise scale, and Infosys Topaz to infuse AI-first services across the GCC lifecycle. Infosys noted that its expertise in AI-led business process transformation further strengthens the model's ability to help enterprises operate smarter and faster. The company recently partnered with Lufthansa Systems to establish a dedicated GCC developing sustainable aviation IT products and data-driven solutions to enhance safety, efficiency, customer experience and competitiveness using generative AI capabilities from Infosys Topaz.
Infosys said the model unifies technology, talent and transformation capabilities to help clients convert their GCCs into scalable innovation engines that support global mandates and business growth. It includes fully integrated lifecycle management for GCC setup and expansion, covering strategy, site selection, entity creation, recruitment and operational launch, as well as embedded AI capabilities aimed at improving efficiency, speeding time-to-market and unlocking new business opportunities. The offering also leverages the Infosys Springboard digital learning platform and the company's corporate university infrastructure to create a pipeline of future-ready talent tailored to enterprise needs.
Additionally, Infosys provides flexible operating models such as Build-Operate-Transfer, assisted builds, joint ventures and partner-hosted approaches to suit varying GCC strategies. In the statement, Lufthansa Systems said its GCC with Infosys is helping build a future-ready innovation hub that improves aviation safety, efficiency and customer experience. Danske Bank highlighted that its Infosys-run GCC is now core to executing its AI-first strategy, integrating AI across software delivery and business functions like customer service, compliance and risk.
Everest Group noted that Infosys' GCC approach combines technology partnerships, AI investments, innovation labs, flexible infrastructure and a broad talent model to support enterprises through the full GCC lifecycle.
Infosys is betting that its new AI-First GCC Model could actually change the way global capability centres work. The suite bundles Agentic Foundry for production-grade AI agents, EdgeVerve AI Next as a single platform for applied and agentic AI, and Topaz to sprinkle AI services through the whole GCC lifecycle. They point to more than a hundred past projects as proof of experience, but it’s hard to say if that track record will deliver steady results for every kind of enterprise.
The press release paints GCCs as strategic engines, yet the steps from idea to real-world revenue haven’t been laid out. If companies manage to shift their centres the way Infosys describes, the model might make AI roll-outs smoother; still, scaling trustworthy agents and wiring them into existing workflows looks tricky and isn’t really covered. In the end, the offer adds a tidy framework for AI-focused change, but whether it works will hinge on how well it’s executed and how ready clients are - numbers that Infosys hasn’t shared.
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Common Questions Answered
What are the three internal tools bundled under Infosys' AI‑first model?
The AI‑first model combines Infosys Agentic Foundry for building production‑grade AI agents, EdgeVerve AI Next as a unified platform for applied and agentic AI at enterprise scale, and Infosys Topaz to embed AI‑first services throughout the GCC lifecycle. Together they aim to deliver systematic, production‑ready AI solutions.
How does the Agentic Foundry contribute to Infosys' AI‑first offering?
Agentic Foundry enables clients to build and scale reliable, production‑grade AI agents, providing the core engine for autonomous decision‑making within the AI‑first suite. Its focus on reliability and scalability differentiates it from earlier project‑by‑project pilots.
In what way does EdgeVerve AI Next support enterprise‑scale AI deployments?
EdgeVerve AI Next serves as a unified platform that consolidates applied and agentic AI capabilities, allowing enterprises to manage AI workloads across diverse environments. This platform is designed to handle the scale and complexity typical of large global capability centers.
What role does Topaz play in the AI‑First GCC Model?
Topaz infuses AI‑first services across the entire GCC lifecycle, ensuring that AI capabilities are integrated from planning through delivery and operations. By embedding AI throughout, Topaz helps enterprises achieve smarter, faster business processes.