Editorial illustration for Infosys Unveils AI-First Platform Blending Agentic Foundry and EdgeVerve AI Next
Infosys Launches AI-First Model with Agentic Foundry
The future of enterprise innovation is no longer about adding AI, it’s about building from it. Infosys just rolled out a model that does exactly that, fusing its Agentic Foundry for production-grade AI agents with EdgeVerve AI Next, a unified platform for applied and agentic intelligence at scale. This is more than a product stack.
It’s a blueprint for turning Global Capability Centers into self-sustaining engines of growth. The company is weaving its Topaz AI services into every stage of the GCC lifecycle, strategy, setup, recruitment, operations, while offering flexible models from build-operate-transfer to joint ventures. Already, Lufthansa Systems is using the approach to develop sustainable aviation IT.
Danske Bank reports its Infosys-run GCC is now central to an AI-first strategy spanning customer service and compliance. The message is clear: technology, talent, and transformation are no longer separate conversations. Infosys is collapsing them into one unified operating system for the enterprise.
The offering integrates Infosys Agentic Foundry for building and scaling reliable production-grade AI agents, EdgeVerve AI Next as the unified platform for applied and agentic AI at enterprise scale, and Infosys Topaz to infuse AI-first services across the GCC lifecycle. Infosys noted that its expertise in AI-led business process transformation further strengthens the model's ability to help enterprises operate smarter and faster. The company recently partnered with Lufthansa Systems to establish a dedicated GCC developing sustainable aviation IT products and data-driven solutions to enhance safety, efficiency, customer experience and competitiveness using generative AI capabilities from Infosys Topaz.
Infosys said the model unifies technology, talent and transformation capabilities to help clients convert their GCCs into scalable innovation engines that support global mandates and business growth. It includes fully integrated lifecycle management for GCC setup and expansion, covering strategy, site selection, entity creation, recruitment and operational launch, as well as embedded AI capabilities aimed at improving efficiency, speeding time-to-market and unlocking new business opportunities. The offering also leverages the Infosys Springboard digital learning platform and the company's corporate university infrastructure to create a pipeline of future-ready talent tailored to enterprise needs.
Additionally, Infosys provides flexible operating models such as Build-Operate-Transfer, assisted builds, joint ventures and partner-hosted approaches to suit varying GCC strategies. In the statement, Lufthansa Systems said its GCC with Infosys is helping build a future-ready innovation hub that improves aviation safety, efficiency and customer experience. Danske Bank highlighted that its Infosys-run GCC is now core to executing its AI-first strategy, integrating AI across software delivery and business functions like customer service, compliance and risk.
Everest Group noted that Infosys' GCC approach combines technology partnerships, AI investments, innovation labs, flexible infrastructure and a broad talent model to support enterprises through the full GCC lifecycle.
This is more than a product launch. It is a declaration of intent. Infosys has drawn a straight line from foundational AI to operational scale, threading it through the entire GCC lifecycle, from site selection to talent development, from compliance to customer experience.
The partnerships with Lufthansa Systems and Danske Bank aren’t case studies; they are proof points. Each reveals how an AI-first architecture transforms a cost center into a strategic hub. The talent pipeline, the flexible operating models, the unified platforms, these are not features.
They are the operating system for a new kind of enterprise engine. Companies that still see GCCs as back-office outposts will find themselves outpaced. Those that embrace this model?
They will build the future, not just react to it.
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Common Questions Answered
What are the key components of Infosys' new AI-first platform?
The platform integrates three core technologies: Infosys Agentic Foundry for building production-grade AI agents, EdgeVerve AI Next as a unified platform for enterprise AI, and Infosys Topaz for AI-first services across the business lifecycle. This comprehensive approach aims to help enterprises deploy advanced AI solutions more effectively and at scale.
How does Infosys plan to transform enterprise technology strategies with its new AI platform?
Infosys is targeting a shift from experimental AI to practical, business-major applications by providing a robust ecosystem that enables reliable and scalable AI agent development. The platform's integrated approach combines multiple AI technologies to help companies navigate the complex landscape of intelligent systems more strategically.
What strategic partnerships demonstrate Infosys' commitment to AI innovation?
Infosys recently partnered with Lufthansa Systems, showcasing its ability to apply AI-led business process transformation across different industries. This partnership, combined with the launch of their comprehensive AI platform, highlights the company's serious commitment to advancing enterprise AI capabilities.
Further Reading
- Infosys Launches Agentic AI Foundry, Part of Infosys Topaz™, to Accelerate Enterprise Transformation with Responsible AI Agents — Infosys Newsroom
- EdgeVerve Unveils AI Next 25.0 and Operations & Service Management Solution to Transform Enterprises at Scale — Infosys Newsroom
- Infosys Launches AI-First Model to Transform Global Capability Centres into Innovation Hubs — India Infoline
- Infosys Launches AI-First GCC Model to Accelerate Global Innovation — GCC Rise
- Infosys launches AI-first GCC model to transform global capability centres — CNBCTV18
