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Editorial illustration for Cloudflare teams with Visa, Mastercard, AmEx to create AI shopping authenticatio

Editorial illustration for Cloudflare Joins Visa and Mastercard to Develop AI Shopping Security System

AI Shopping Security: Cloudflare Joins Card Giants

Cloudflare teams with Visa, Mastercard, AmEx to create AI shopping authentication

Updated: 3 min read

Online shopping is about to get a serious security upgrade. Major tech and financial players are joining forces to tackle the rising risks of AI-powered transactions.

Cloudflare has stepped into a critical battle against digital fraud by partnering with payment giants. The collaboration aims to create a new authentication system that could reshape how consumers and AI interact during online purchases.

Web security has long struggled to keep pace with technological idea. Now, with AI agents becoming increasingly sophisticated, traditional verification methods are looking dangerously outdated.

The stakes are high. Fraudulent online transactions cost businesses billions annually, and the emergence of generative AI technologies has only complicated the landscape. By developing Web Bot Auth, Cloudflare and its partners are attempting to build a strong shield against potential digital threats.

Their timing couldn't be more strategic. As AI becomes more embedded in everyday transactions, creating a secure authentication protocol isn't just smart, it's needed.

Cloudflare announced collaborations with major payment companies to build an authentication system for AI-driven shopping. The company confirmed on October 15 that it is working with Visa, Mastercard and American Express to deploy Web Bot Auth. This protocol will enable AI agents to securely interact with millions of merchants worldwide.

The initiative aims to define how AI agents will verify identity, process payments, and act on behalf of consumers. The Trusted Agent Protocol, developed by Cloudflare and Visa, will be integrated into Visa’s agentic payment platform, Visa Intelligent Commerce. Mastercard plans to incorporate Web Bot Auth into Mastercard Agent Pay, while American Express will use it within its agentic commerce programme.

These protocols will allow merchants to confirm whether an AI agent is legitimate and determine its intent in transactions. Jorn Lambert, chief product officer at Mastercard, noted that agents could improve shopping experiences, but only if trusted. He said, “We are simplifying agent verification for merchants and ensuring a unified approach to agentic commerce that is scalable, secure, and widely adopted.” Luke Gebb, EVP and head of Amex Digital Labs at American Express, added that trust and accountability remain central to their approach.

The emerging collaboration between Cloudflare and major payment networks signals a key moment for AI-driven commerce. Web Bot Auth could fundamentally reshape how digital transactions occur, with AI agents potentially acting as sophisticated purchasing intermediaries.

Visa, Mastercard, and American Express aren't just passive participants here. They're actively defining protocols that might determine how artificial agents will authenticate, verify, and execute financial transactions across millions of merchant platforms.

The Trusted Agent Protocol suggests we're moving beyond traditional human-only shopping interactions. AI systems might soon independently navigate complex commercial landscapes, with strong security mechanisms ensuring legitimate, authorized transactions.

Still, questions linger. How precisely will these AI agents verify consumer intent? What safeguards prevent unauthorized purchases? The partnership hints at new solutions, but the full buildation remains uncertain.

Cloudflare's October 15 announcement reveals an industry preparing for a significant technological shift. Payment networks are proactively designing frameworks that could transform digital commerce, with AI at the center of this emerging ecosystem.

Common Questions Answered

What is Web Bot Auth and how will it improve online shopping security?

Web Bot Auth is a new authentication protocol developed by Cloudflare in collaboration with major payment networks like Visa and Mastercard. The system aims to create a secure framework for AI agents to interact with merchants, verifying identity and processing payments with enhanced digital security measures.

How are payment networks like Visa and Mastercard involved in the new AI shopping security system?

Visa, Mastercard, and American Express are actively participating in developing the Trusted Agent Protocol with Cloudflare to define how AI agents will authenticate and execute financial transactions. Their involvement signals a strategic approach to managing the emerging challenges of AI-driven commerce and digital transactions.

What is the primary goal of the Cloudflare and payment network collaboration?

The primary goal is to create a robust authentication system that enables AI agents to securely interact with millions of merchants worldwide. By developing Web Bot Auth, the collaboration seeks to establish standardized protocols for AI-powered shopping that can verify identity, process payments, and mitigate digital fraud risks.