Carrier Digital Hub India Wins Digital Transformation Award at GCC 2025
When the GCC Excellence Awards 2025 rolled out their winners, the spotlight fell on a single entry that epitomized the push toward enterprise‑wide digitisation. The Outstanding Contribution to Digital Transformation award recognized a unit that has been quietly reshaping processes across continents. Established in 2019, this centre has expanded into Carrier’s biggest pool of digital talent, stitching together operations from multiple regions.
Its work has been framed as the engine behind the company’s broader push to reinvent how it delivers climate‑control solutions in a data‑driven world. The accolade not only celebrates a milestone but also signals how a focused hub can influence a multinational’s strategic direction. As the ceremony unfolded, industry observers noted that the honour underscored the growing importance of centralized digital teams in steering legacy manufacturers toward modern, connected models.
**Carrier Digital Hub India** was celebrated for spearheading the company's global digital reinvention. Established in 2019, the hub has grown into Carrier's largest digital workforce, connecting operations in
Carrier Digital Hub India Award Category: Outstanding Contribution to Digital Transformation Carrier's Digital Hub India was celebrated for spearheading the company's global digital reinvention. Established in 2019, the hub has grown into Carrier's largest digital workforce, connecting operations in India, Mexico and China through the Connected Hubs model. With a 700-member team across AI, data science, IoT, cloud, cybersecurity and digital engineering, it serves as a digital twin to Carrier's headquarters.
The hub drives next-generation platforms like Abound and Lynx, powering intelligent buildings and cold-chain visibility. Through innovation labs, leadership programmes and an expanding AI centre of excellence, Carrier Digital Hub India anchors the company's shift towards an AI-first future. Cisco Systems Award Category: Outstanding Contribution to Digital Transformation As a global technology leader in networking, cybersecurity and cloud infrastructure, Cisco Systems has been rapidly infusing AI and automation across its product ecosystem.
Key innovations include Cisco Unified Edge, which brings data centre-grade computing closer to where data is generated, and Cisco IQ, an AI-driven interface that simplifies network management with real-time insights and proactive issue resolution. By integrating advanced automation, predictive analytics and secure architectures, Cisco continues to redefine enterprise DarioHealth Award Category: Emerging Technology Pioneer DarioHealth was recognised as an Emerging Technology Pioneer for its global leadership in digital therapeutics and AI-enabled chronic care. Its India global capability centre, founded in 2018 and acquired in 2021, has become the company's engine for innovation, housing end-to-end R&D and engineering talent.
The GCC accelerates product development, strengthens AI-led personalisation and enhances operational agility. By centralising expertise, DarioHealth has improved its ability to scale, integrate acquisitions and reduce operating costs. The company's multi-condition digital health platform supports millions of users globally, transforming chronic disease management through data-driven insights, behavioural coaching and continuous digital monitoring.
Will the recognition translate into broader industry change? Carrier’s Digital Hub India was singled out for its role in the company’s global digital reinvention, a claim supported by its growth since 2019 into the firm’s largest digital workforce, linking operations across regions. Yet the article offers limited detail on how this network functions or what measurable outcomes have resulted.
The GCC Excellence Awards, presented by AIM, covered talent, operations, collaboration and emerging tech, suggesting a holistic view of transformation, but the criteria for selection remain opaque. While the hub’s expansion signals a commitment to generative AI‑driven workflows, the extent to which it influences Carrier’s market performance is unclear. The summit’s focus on a “next era of work” underscores ambition, but concrete evidence of impact is sparse.
In short, the accolade highlights an internal milestone; whether it heralds a substantive shift in digital practice beyond Carrier is still uncertain. Further data on productivity gains or customer outcomes would be needed to assess the hub’s true effectiveness.
Further Reading
- Recognizing Winners of the Nasscom GCC Awards 2025 - NASSCOM Insights
- GCC Excellence Awards India | ET GCC Annual Awards 2025 - The Economic Times
- 2025 Winners – Digital Transformation Awards - Digital Transformation Awards
- Award Winners 2025 - World Business Outlook
- Workplace Awards: Celebrating GCC Excellence in India (2025 Winners Announced) - Workplace Awards
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Common Questions Answered
What award did Carrier Digital Hub India receive at the GCC Excellence Awards 2025?
Carrier Digital Hub India was honored with the Outstanding Contribution to Digital Transformation award, highlighting its pivotal role in the company's global digital reinvention and enterprise‑wide digitisation efforts.
How many members are in the Carrier Digital Hub India team and which expertise areas do they cover?
The hub comprises a 700‑member workforce that spans AI, data science, IoT, cloud, cybersecurity, and digital engineering, making it Carrier’s largest pool of digital talent.
Which regions are connected through Carrier’s Connected Hubs model as described in the article?
The Connected Hubs model links Carrier’s operations across India, Mexico, and China, facilitating coordinated digital initiatives across these three geographic locations.
When was Carrier Digital Hub India established and how has its role evolved according to the article?
Established in 2019, the hub has grown from a modest unit into Carrier’s biggest digital workforce, becoming the engine behind the company’s worldwide digital transformation and earning industry recognition.