Editorial illustration for Fitbit partners with Included Health for 'Get Care Now' AI study
Fitbit's AI Coach Transforms Virtual Healthcare Visits
Fitbit partners with Included Health for 'Get Care Now' AI study
Fitbit is turning its wrist‑worn data into a conversational guide for users who see doctors online. By teaming up with Included Health—an established U.S. provider of virtual care—the company hopes to test whether a chat‑based coach can smooth the often‑clunky process of scheduling, preparing for, and following up after telehealth appointments.
The move comes as wearables collect more granular health signals, yet many users still lack a clear pathway to translate that information into actionable medical advice. While Fitbit’s own health‑coach features already suggest lifestyle tweaks, this joint effort aims to embed those suggestions directly into a patient’s virtual visit workflow. Here’s the thing: if a simple dialogue can bridge the gap between raw metrics and a clinician’s guidance, the experience could feel less like juggling data and more like having a personal assistant in the exam room.
The upcoming study will put that theory to the test.
**In the next couple of weeks, we're launching a new "Get care now" Fitbit Lab research study in partnership with Included Health, a leading U.S. healthcare provider to assess how conversational AI can help you navigate your health during virtual visits. Separately, starting next month in Public Previ**
In the next couple of weeks, we're launching a new "Get care now" Fitbit Lab research study in partnership with Included Health, a leading U.S. healthcare provider to assess how conversational AI can help you navigate your health during virtual visits. Separately, starting next month in Public Preview, you'll be able to connect a continuous glucose monitor (CGM) through Health Connect and ask your coach how a specific workout or even that slice of pizza actually impacts your glucose levels.
Getting a fuller picture of your health New updates from Fitbit linking your medical records. Starting next month for Public Preview users in the U.S., you'll be able to link your medical records to the Fitbit app for a fuller picture of your health including your lab results, medications and visit history, all in one place and under your control.
Fitbit’s new direction feels ambitious. At The Check Up, the company rolled out updates to its sleep tracking and hinted at a broader personal health coach built on Gemini. The coach promises guidance beyond basic metrics, yet how much it will adapt to individual needs remains unclear.
In the coming weeks, Fitbit will launch the “Get Care Now” research study with Included Health, a U.S. provider, to see whether conversational AI can steer users through virtual visits. The partnership suggests a push toward integrating clinical history into the wearable’s framework, but the study’s design and success criteria have not been disclosed.
Meanwhile, a public preview of the next iteration is slated for next month, though details are sparse. If the AI can truly understand a user’s context, the potential for more timely care exists; however, whether users will trust a device‑mediated conversation is still an open question. Fitbit’s move underscores a willingness to experiment, but concrete results will be needed before the promised personalized coaching can be judged effective.
Further Reading
- Get a fuller picture with Fitbit's personal health coach - Google Blog - Google Blog
- Collaborating on a nationwide randomized study of AI in real-world virtual care - Google Research Blog
- Fitbit's new AI tool wants to take the stress out of your next doctor's visit - TechRadar
- Google previews AI-powered personal health coach for Fitbit tracking services - Health Tech Newspaper
Related Reading
LLMs & Generative AI Ant Group unveils Ring-1T, first open-source trillion-parameter reasoning model
LLMs & Generative AI ChatGPT Health Event Shows AI Modernizing Dev Workflows, GitLab Unveils Plans
LLMs & Generative AI Gen AI app sessions up fivefold, downloads jump 778% as ChatGPT leads traffic
From Archives NVIDIA Dynamo 1.0 Adds Video-Generation Support with Open‑Source Frameworks
From Archives Nvidia shows DLSS 5 upgrades in Resident Evil Requiem, Starfield, Hogwarts Legacy
Common Questions Answered
How will Fitbit use conversational AI to improve telehealth experiences?
Fitbit is partnering with Included Health to launch a 'Get Care Now' research study that explores using AI-powered chat tools to help users navigate virtual healthcare visits. The study aims to streamline the process of scheduling, preparing for, and following up after telehealth appointments by leveraging the health data collected from Fitbit wearables.
What specific features will Fitbit's AI health coach offer?
Fitbit is developing a personal health coach built on Gemini that promises to provide guidance beyond basic health metrics. The coach will potentially help users understand their health data, with initial features including the ability to connect continuous glucose monitors and provide insights about how specific activities might impact health.
Why is Fitbit exploring conversational AI for healthcare navigation?
As wearables increasingly collect more detailed health signals, Fitbit recognizes the need to help users translate this data into actionable healthcare insights. By partnering with Included Health, they aim to create a more seamless and intuitive way for users to understand and act on their personal health information through AI-driven conversational tools.