Editorial illustration for Fitbit partners with Included Health for 'Get Care Now' AI study
Fitbit's AI Coach Transforms Virtual Healthcare Visits
Fitbit partners with Included Health for 'Get Care Now' AI study
Your wrist is about to get a lot smarter about what’s happening inside your body. Fitbit is teaming up with Included Health to launch a new “Get Care Now” Lab study, probing how conversational AI can guide you through virtual visits. But that’s just the beginning.
Next month, Public Preview users can connect a continuous glucose monitor via Health Connect, and finally ask your coach whether that post-workout slice of pizza spiked your sugar or your performance. Then there’s the bigger picture: starting next month, you’ll be able to link your medical records directly to the Fitbit app, pulling in lab results, medications, and visit history under your control. Three moves.
One trajectory: turning data into dialogue, and dialogue into action.
In the next couple of weeks, we’re launching a new “Get care now” Fitbit Lab research study in partnership with Included Health, a leading U.S. healthcare provider to assess how conversational AI can help you navigate your health during virtual visits.
This isn’t just another gadget update. It’s a quiet redefinition of what a health app can be. By threading together real-time glucose data, your own medical history, and an AI that actually listens, Fitbit is building a system that moves beyond tracking toward true understanding.
The “Get Care Now” study, the CGM integration, the medical record sync. Each piece is a step from passive data collection toward active, personalized guidance. The promise here is subtle but profound: your health data finally stops being a spreadsheet and starts being a conversation.
One that puts clarity, and control, back where it belongs. In your hands.
Common Questions Answered
How will Fitbit use conversational AI to improve telehealth experiences?
Fitbit is partnering with Included Health to launch a 'Get Care Now' research study that explores using AI-powered chat tools to help users navigate virtual healthcare visits. The study aims to streamline the process of scheduling, preparing for, and following up after telehealth appointments by leveraging the health data collected from Fitbit wearables.
What specific features will Fitbit's AI health coach offer?
Fitbit is developing a personal health coach built on Gemini that promises to provide guidance beyond basic health metrics. The coach will potentially help users understand their health data, with initial features including the ability to connect continuous glucose monitors and provide insights about how specific activities might impact health.
Why is Fitbit exploring conversational AI for healthcare navigation?
As wearables increasingly collect more detailed health signals, Fitbit recognizes the need to help users translate this data into actionable healthcare insights. By partnering with Included Health, they aim to create a more seamless and intuitive way for users to understand and act on their personal health information through AI-driven conversational tools.
Further Reading
- Get a fuller picture with Fitbit's personal health coach - Google Blog — Google Blog
- Collaborating on a nationwide randomized study of AI in real-world virtual care — Google Research Blog
- Fitbit's new AI tool wants to take the stress out of your next doctor's visit — TechRadar
- Google previews AI-powered personal health coach for Fitbit tracking services — Health Tech Newspaper